Privacy Policy

Last updated: 23 January 2026

Based in Hobart, Tasmania, Australia

Tanya’s Art (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, purchase artwork, or interact with our services.

🌿 1. Who We Are & How to Contact Us

Business Name: Tanya’s Art

ABN - 73866040365

Location: Hobart, Tasmania, Australia

Email: support@tanyasart.au

Website: https://www.tanyas.art

You may contact us at any time with questions about this Privacy Policy or to exercise your privacy rights.

🎨 2. What Personal Information We Collect

We collect information necessary to provide our services, including:

Information you provide directly

• Name

• Email address

• Postal/shipping address

• Payment details (processed securely via third‑party providers; we do not store full card details)

• Order history

• Enquiry or message content

Information collected automatically

• IP address

• Browser type and device information

• Website usage data (pages viewed, time on site, interactions)

• Cookies and analytics data (see Section 11)

🌟 3. How We Collect Personal Information

We collect information through:

• Website forms (contact, checkout, newsletter signup)

• Email or direct communication

• Cookies and analytics tools

• Third‑party payment processors

• Social media interactions

This aligns with APP requirements to clearly explain collection methods.

✨ 4. Why We Collect Personal Information (Purposes)

We collect your information to:

• Process and fulfil orders

• Provide customer support

• Personalise your browsing and shopping experience

• Improve our website and services

• Send newsletters or updates (only with your consent)

• Maintain business records and comply with Australian law

📦 5. Use & Disclosure of Personal Information

We may disclose your information to:

• Service providers such as payment processors, shipping carriers, website hosting, and analytics platforms

• Professional advisors (legal, accounting) when necessary

• Regulatory authorities if required by law

We do not sell, rent, or trade your personal information.

Direct marketing communications are sent only with your consent and include an opt‑out option, as required under the APPs.

🌍 6. Overseas Disclosure

Some service providers (e.g., payment gateways, cloud hosting, email marketing platforms) may store data overseas.

Where this occurs, we take reasonable steps to ensure these providers comply with privacy standards comparable to the APPs.

🔐 7. Security & Storage of Personal Information

We take reasonable steps to protect your information from:

• Misuse

• Interference

• Loss

• Unauthorised access

• Modification

• Disclosure

This includes secure servers, encryption where appropriate, and restricted access.

When information is no longer required, we securely destroy or de‑identify it in accordance with the Privacy Act.

✏️ 8. Access & Correction

You may request:

• Access to the personal information we hold about you

• Corrections to inaccurate or outdated information

Requests can be made via email. We will respond within a reasonable timeframe as required by the APPs.

🕊️ 9. Anonymity & Pseudonymity

Where lawful and practical (e.g., browsing the website), you may remain anonymous or use a pseudonym.

However, full details are required for purchases, shipping, and certain enquiries.

🍪 10. Cookies & Analytics

Our website uses cookies and similar technologies to:

• Improve site performance

• Understand visitor behaviour

• Personalise content

Analytics tools (e.g., Google Analytics) may collect:

• IP address

• Device/browser information

• On‑site behaviour

You may disable cookies in your browser settings, though this may affect website functionality.

📬 11. Complaints Handling

If you believe your privacy has been breached, please contact us at [support@tanyast.au].

We will investigate your complaint and respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

🖼️ 12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law or business operations.

The updated version will always be available on our website with a revised “Last Updated” date.